Shipping
We offer free shipping within the United States for all orders. We will process and ship your order within 3-5 business days of receiving it, depending on the product. Once your order has shipped, we will send you a confirmation email with tracking information. Please note that shipping times may vary based on your location.
Returns
We want you to be completely satisfied with your purchase from The Jetski House, every item is printed on demand, tailored exclusively for you. Due to this personalized nature of our products, we cannot accept returns or exchanges for non-defective items. Please carefully review your order and the size charts before making a purchase.
Defective Items:
In the unlikely event that you receive a defective or damaged item, please contact us within 7 days of receiving your order at crew@thejetskihouse.com. We'll be glad to assist you and resolve the issue promptly.
Custom Designs
We take pride in providing custom design options for our customers. However, we cannot accept returns or exchanges for custom-designed items unless they are defective or damaged.
